Updated: March 1, 2024
Welcome to Bonus Level Ltd. ("Bonus Level Ltd.," "Bonus Level," "we," "us," "our"), where we provide engaging online experiences through our websites, applications, and various services. The governance of your interaction with our websites ("Website"), applications ("Applications"), and any other aspects of our service (collectively, "Service" or "Services"), including http://bonuslevel.eu/ and any other locations featuring these Terms of Use, is outlined in this document along with any additional terms applicable to specific products or services.
It's important that you read and understand these Terms of Use thoroughly before engaging with our Services. By utilizing any part of our Services—beyond merely reading these Terms of Use for the initial time—you consent to adhere to these Terms, which may be periodically updated as described in the section titled " Updates and Additional Terms." Should you find these Terms unacceptable at any point, please discontinue the use of our Services immediately.
OUR SERVICE IS PROVIDED SOLELY FOR ENTERTAINMENT PURPOSES AND DOES NOT FACILITATE REAL MONEY GAMBLING OR THE CHANCE TO WIN REAL MONEY OR PRIZES. IT'S IMPORTANT TO UNDERSTAND THAT PLAYING GAMES THROUGH OUR SERVICE DOES NOT RESULT IN WINNING ACTUAL MONEY OR ANY ITEMS OF VALUE, NOR IS REAL MONEY REQUIRED TO PARTICIPATE.
Bonus Level holds the exclusive right to amend or update these Terms, our Privacy Policy, and any additional rules associated with specific services like platforms, mobile applications, forums, subscriptions, or loyalty programs we may offer. These documents collectively, including any changes, are referred to as Bonus Level’s Terms. Changes to Bonus Level’s Terms will be posted within the Service, and by continuing to use the Service following any adjustments, you accept and agree to be bound by these updates. It's your responsibility to review Bonus Level’s Terms regularly. Should you disagree with the updated Bonus Level’s Terms, your sole recourse is to stop using the Service and cancel any related accounts.
Compliance with Bonus Level’s Terms is mandatory for all users. This includes adhering to terms of service/use of any third-party platforms or app stores through which you access our Service, such as Meta, Apple, Google, etc.
Please be aware that our Service is subject to change and evolution. You may need to accept service and game updates, which Bonus Level can deploy remotely, possibly without prior notice. Continuation of the Service may also require updates to third-party software.
We reserve the right, without notice and at our discretion, to modify, suspend, or discontinue any aspect of the Service, either temporarily or permanently. This includes the possibility of altering or removing service content and restricting service access. Should such changes occur, Bonus Level is under no obligation to compensate users for discontinued service elements or virtual goods lost or affected by these changes.
Your ongoing use of the Service post-modification signifies acceptance of these changes and the updated Bonus Level’s Terms. We bear no liability for any modification, suspension, or discontinuation of the Service, or any part thereof, to you or any third party.
Bonus Level reserves the right, at its sole discretion, to limit, suspend, or terminate your account or access to the Service or any part thereof. It may also restrict access to its games, websites, and the range of content, services, and tools available. Bonus Level is not obligated to compensate for any losses or outcomes that result from these actions.
Should you breach the terms set by Bonus Level or those of any other platform or application store (including, but not limited to, Meta, Apple, or Google), Bonus Level may take action against you. This could include issuing a warning, or immediately terminating or indefinitely suspending any or all accounts you have created within the Service. Bonus Level is not required to notify you prior to the termination or suspension of your account(s), though it reserves the right to do so at its discretion, either directly or through a legal representative. Any efforts by you to disrupt or interfere with the Service, including but not limited to compromising the legitimate operation of any Bonus Level' game, constitutes a violation of Bonus Level policy and may also breach criminal and civil laws in your jurisdiction.
THE SERVICE IS NOT AVAILABLE TO INDIVIDUALS UNDER THE AGE OF 21. IF YOU DO NOT MEET THIS AGE REQUIREMENT, YOU ARE PROHIBITED FROM CREATING AN ACCOUNT OR SUBMITTING PERSONAL INFORMATION TO THE SERVICE OR BONUS LEVEL. We may, at our discretion, request proof of age to ensure compliance with this restriction. Failure to meet this age condition will result in the closure of your account and the forfeiture of all virtual items ("Virtual Items") obtained through your use of the Services.
Creating an account with Bonus Level ("Account") is necessary for playing most of our games, though some games do not require an account. Access to our Services can be through our website, social network accounts (like Meta), or mobile app providers (like Apple). Regular updates to third-party software may be needed.
Bonus Level isn't responsible for loss or damage from failing to follow these guidelines. We can reclaim usernames for any reason, including rights infringement.
Your user ID, name, and profile picture are public and may be indexed by search engines.
The information you provide at Account creation or update is protected under our Privacy Policy and laws. You agree to provide accurate information and update it as needed.
You may stop using the Service and request data use cessation anytime, in line with our Privacy Policy. Refunds or compensation for Account deletion are not guaranteed, except as required by local law.
By agreeing to and continuously adhering to the Terms of Bonus Level, you are granted a personal, non-exclusive, non-transferable, non-sublicensable, revocable, and limited license to access and utilize the Service through a supported web browser or mobile device provided by Bonus Level. This license is strictly for private, non-commercial entertainment purposes only. The Terms do not confer any rights, titles, or interests in the Service or its contents to you or any third party. Acknowledge that this license is bound by the Terms of Bonus Level; should you breach these Terms or disagree with them at any time, your license to access the Service will be immediately revoked, requiring you to cease all use of the Service. Should the Service be deemed illegal within your jurisdiction, no license will be granted, and you must abstain from using the Service.
Bonus Level can, at its discretion, restrict, modify, or terminate your Account, or deny Service access at any time, for any reason, including but not limited to violations of Terms, illegal or inappropriate use of the Service, or misuse of intellectual property. This may lead to the loss of your account details, content, and data without liability or compensation from Bonus Level.
Benefits associated with your Account, such as privileges, virtual goods, or achievements, may also be removed or voided. Termination or suspension does not entitle you to any refunds or compensation, and will prevent further access to your Account and its Benefits.
You acknowledge that Bonus Level can act without notice in suspending or terminating Accounts or withdrawing Benefits. After termination, re-accessing Services without Bonus Level's express permission is not allowed. Bonus Level reserves the right to refuse service or account reinstatement to anyone, particularly those who have had Accounts terminated. If you believe your Account has been unjustly acted upon, contact support@bonuslevel.eu or use the provided support channels.
Accounts not used for 180 days may be deleted or terminated by Bonus Level.
To initiate the deletion of your account, please adhere to the instructions provided below:
Alternatively, you have the option to reach out to us at support@bonuslevel.eu or via the game's designated support channel should you require further assistance.
Please be aware that some games from Bonus Level do not require an account, and therefore, there's no need to request account deletion for those.
When you use the Service and submit content, you agree that you are publishing content you legally own or have permission to share, ensuring it complies with all applicable laws. You recognize that without Bonus Level's express written permission, you cannot distribute, sell, or license this content elsewhere. By using our platforms, you grant Bonus Level the right to use your content (including your name, images, sounds, and game data) worldwide for both commercial and non-commercial purposes.
You bear full responsibility for any content you upload, acknowledging that Bonus Level does not monitor for inappropriate or illegal content but may limit content storage. You grant Bonus Level and its affiliates a global license to use, reproduce, modify, and exploit your content in all media forms to provide and promote the Service. This license lasts until you delete your content or close your account, though content may persist in backups for some time.
You assert that your content is legal, virus-free, does not breach any third-party rights, and aligns with Bonus Level’s Privacy Policy. You understand that Bonus Level is not liable for user-posted content, its accuracy, or integrity, and you may come across offensive materials, for which Bonus Level is not responsible.
Bonus Level reserves the right to edit, remove, or block content at its discretion and is under no obligation to remove content unless legally required. If you encounter content that breaches Bonus Level's Terms, you can report it to support@bonuslevel.eu, but removal is not guaranteed. While Bonus Level does not monitor all content, it will take necessary actions within legal bounds.
Access to the Service is not contingent upon any purchases. The Service allows you to earn or buy virtual currency (like coins, points, or credits) and in-game items ("Virtual Items") without mandatory purchases. Initially, you'll receive a specific number of coins, with the option to buy more or wait for free replenishments to continue playing.
Virtual Items, bought with real money, cannot be exchanged for real-world value or goods. You obtain a license to use these items within the Service, not ownership. All Virtual Item purchases are final and non-refundable, unless Bonus Level decides otherwise. Transferring, selling, or exchanging Virtual Items outside the Service without explicit permission is prohibited and may result in Account termination or legal action. Bonus Level can alter or remove Virtual Items at any time, without liability.
Virtual Items are available to legal residents of countries where the Service is provided and must be bought from Bonus Level or approved sources. We do not recognize third-party transactions and may adjust Virtual Item prices or refuse purchases at our discretion.
Purchasing Virtual Items grants you a limited license, which begins upon item availability in your Account or payment processing. These items stay in your Account until used or forfeited due to Account termination or Service discontinuation. Sales are final, but refund requests are considered within 4 days of purchase as per payment provider policies. Report discrepancies within 30 days for dispute eligibility. Account suspension or termination results in Virtual Item forfeiture, with no refunds or compensation.
You affirm and guarantee that you possess the full authority and right to utilize the Services and to adhere to Bonus Level' Terms. You commit to fully abiding by all relevant laws, regulations, statutes, ordinances, and Bonus Level' Terms.
You pledge not to engage in fraud, attempt to defraud Bonus Level or its users, or use the Service in a manner that is considered in bad faith. Should Bonus Level find that you have violated its Terms through bad faith actions or conduct that deviates from accepted community norms, it reserves the right to terminate your Account and ban you from the Service at its sole discretion.
You consent to using the Service legally, adhering to its usage rules, and the Infractions Terms. As part of this commitment, and by way of illustration rather than limitation, you agree not to:
Violations of these Conduct and Usage Guidelines are strictly prohibited, may result in immediate revocation of your license, Account termination, and could subject you to legal action and liability.
Our Service Content is provided for educational, entertainment, and promotional purposes only. You should not rely solely on the information provided through our Services for any other purpose. We are not liable for any loss or damage resulting from reliance on Service Content.
Service Content may include or reflect third-party opinions or judgments, which we do not necessarily endorse or guarantee for accuracy, timeliness, completeness, or reliability.
Our Services may include links to third-party websites, which we do not control or endorse. You are responsible for evaluating the content of these external sites, and we are not liable for any loss or damage incurred from your interactions with these third-party sites or content.
Our Services are intended for personal, non-commercial use. We may offer parts of our Services for free or charge a fee, whether as a one-time payment, subscription, or other pricing models. You are not purchasing our Services; instead, you're granted a limited license to use them. Unless stated otherwise, paid Services' usage does not extend across different operating systems or devices. For instance, a license purchased for a mobile Application is confined to the specific device and/or operating system used at the time of purchase.
You must adhere to all relevant laws, including copyright law, when using our Services. You cannot use, reproduce, distribute, create derivative works from, publicly display or perform, publish, transmit, or exploit the Service Content without our written consent or, for third-party content, the consent of its owner.
Without explicit permission in these Terms of Use, you are prohibited from: altering proprietary notices; bypassing security features; using automation for scraping or data extraction; collecting personal information without consent; soliciting users for commercial services without approval; disrupting the Services' operation; reverse-engineering our software or Services; using network-monitoring software for unauthorized data extraction; violating U.S. export laws; or engaging in conduct that inhibits others' use of our Services.
You are expected to cooperate with us in investigating potential violations of these Terms of Use.
You agree to indemnify and hold harmless Bonus Level and its officers, directors, employees, parents, partners, successors, agents, distribution partners, affiliates, subsidiaries, and their related companies from and against any and all claims, liabilities, losses, damages, obligations, costs and expenses (including reasonable attorneys’ fees and costs) arising out of, related to, or that may arise in connection with: (1) your use of our Services; (2) User Content provided by you or through use of your Membership; (3) any actual or alleged violation or breach by you of these Terms of Use; (4) any actual or alleged breach of any representation, warranty, or covenant that you have made to us; or (5) your acts or omissions. You agree to cooperate fully with us in the defense of any claim that is the subject of your obligations hereunder.
BY CHOOSING TO USE OUR SERVICES, YOU ACKNOWLEDGE AND ACCEPT THAT YOU DO SO AT YOUR OWN RISK. WE PROVIDE OUR SERVICES AND ALL RELATED CONTENT, INCLUDING SOFTWARE, ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT OFFERING ANY KIND OF WARRANTY, WHETHER EXPRESS OR IMPLIED. BONUS LEVEL, ALONG WITH ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AND OTHER RELATED ENTITIES, EXPRESSLY DISCLAIMS, TO THE MAXIMUM EXTENT ALLOWED BY LAW, ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: (I) ANY GUARANTEES THAT OUR SERVICES WILL FULFILL YOUR NEEDS; (II) WARRANTIES RELATED TO THE AVAILABILITY, ACCURACY, RELIABILITY, SECURITY, RELEVANCE, OR TIMELINESS OF THE SERVICES OR THE CONTENT THEREIN; (III) WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE; (IV) WARRANTIES CONCERNING THE QUALITY OF GOODS OR SERVICES OBTAINED THROUGH OR ADVERTISED BY OUR SERVICES; (V) WARRANTIES REGARDING THE ACCURACY OF OUTCOMES DERIVED FROM USING OUR SERVICES; (VI) GUARANTEES OF UNINTERRUPTED OR SECURE ACCESS TO OUR SERVICES; AND (VII) THE PROMISE OF CORRECTING ANY ERRORS WITHIN THE SERVICES OR ASSOCIATED CONTENT.
BONUS LEVEL AND ITS ASSOCIATED PERSONNEL AND ENTITIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF OUR SERVICES OR FROM THESE TERMS OF USE, EVEN IF WE'VE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU'RE DISSATISFIED WITH OUR SERVICES OR ANY CONTENT THEREIN, YOUR ONLY RECOURSE IS TO DISCONTINUE USING OUR SERVICES. THIS LIMITATION ALSO COVERS DAMAGES RESULTING FROM PRODUCTS OR SERVICES ADVERTISED OR OFFERED THROUGH OUR SERVICES, ANY INFORMATION RECEIVED THROUGH OUR SERVICES, OR ANY ACTIONS BY THIRD PARTIES USING OUR SERVICES.
DESPITE ANY PROVISIONS TO THE CONTRARY, BONUS LEVEL' TOTAL CUMULATIVE LIABILITY, ALONG WITH THAT OF ITS EMPLOYEES, DIRECTORS, AND AFFILIATES, SHALL NOT EXCEED THE LESSER OF THE TOTAL FEES YOU'VE PAID TO BONUS LEVEL IN THE 12 MONTHS PRIOR TO THE CLAIM OR $100. MOREOVER, ANY CLAIM RELATED TO OUR SERVICES OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM AROSE; OTHERWISE, IT WILL BE IRREVOCABLY WAIVED.
IT'S IMPORTANT TO NOTE THAT SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON CERTAIN TYPES OF LIABILITY, SO SOME OR ALL OF THESE LIMITATIONS MAY NOT APPLY TO YOU, BUT THEY WILL REMAIN IN EFFECT TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Bonus Level reserves the exclusive right to terminate or suspend your Membership and/or access to our Services at any time, for any reason, including but not limited to breaches of these Terms of Use, both in their letter and spirit. Bonus Level shall not be held accountable to you or any third party for the termination or suspension of your Membership, or for restricting access to our Services.
The termination or suspension of your Membership does not relieve you of your obligations under these Terms of Use. All provisions that inherently should survive the termination or suspension will remain in effect, including but not limited to granted rights and licenses, indemnities, releases, disclaimers, limitations on liability, choice of law clauses, and all miscellaneous provisions.
Our Services, along with all associated content, including but not limited to, artwork, text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, materials, products, services, technology, documentation, and interactive features (collectively referred to as "Service Content"), and all intellectual property rights related to them, are owned by us, our licensors, or both. Furthermore, all trademarks, service marks, trade names, and trade dress appearing within our Services belong to us, our licensors, or third parties. You are granted only a limited right to use our Services as set out in these Terms of Use, and no ownership, title, or interest in our Services or Service Content is transferred to you. Any rights not explicitly granted here are reserved.
Bonus Level has the freedom to use Service Content commercially without owing you compensation. Copying, sharing, or exploiting this content without authorization infringes on intellectual property rights.
Bonus Level’s trademarks, logos, and service marks, including on-site graphics, cannot be used without our explicit written consent.
All content is protected under the intellectual property laws of the Republic of Cyprus, the European Union, and other jurisdictions, safeguarding it against unauthorized usage.
If you believe your copyrighted or trademarked work has been infringed upon in our Services, please provide our representative with a detailed notification including:
Please send this written notice to our designated agent as follows:
BONUS LEVEL LTD.
Nikou & Despoinas Pattichi, 37, EVI COURT, 2nd floor, Office 202, 3071, Limassol, Cyprus. Email: support@bonuslevel.eu
These Terms of Use is governed and interpreted in accordance with the laws of the Republic of Cyprus.
Your local laws (based on your place of residence) may grant you certain rights that cannot be overridden by these Terms, in addition to the rights outlined within these Terms. Furthermore, some sections of these Terms may not be enforceable in your jurisdiction. In cases where any part of these Terms of Use is found to be unenforceable, the rest of the Terms will continue to be effective.
Should any provision of these Terms be deemed invalid or unenforceable by local laws or a competent court, that provision will be modified to reflect the parties' original intent as closely as possible in accordance with the applicable law, while the rest of the Terms remains in effect. If modifying the invalid or unenforceable provision to become compliant is not possible, then that specific provision will be considered omitted, without affecting the validity of the remaining Terms of Use.
Any legal action against Bonus Level related to or arising from our Website or these Terms must be filed exclusively in the courts of the Republic of Cyprus. By agreeing to these Terms, you renounce any objections to the jurisdiction, venue, or convenience of these courts.
We encourage you to initially reach out to us at support@bonuslevel.eu for any issues, aiming for a resolution within 30 days. If unresolved, we'll proceed with written informal discussions. Bonus Level will contact you via the email provided, and if available, a physical address. This procedure is to be followed as far as allowed by law; if your jurisdiction restricts any part of this process, those restrictions will apply.
Certain disputes are exempt from informal discussions and arbitration, specifically those involving:
If informal discussions don't resolve the dispute, either party can opt for binding arbitration for eligible disputes, excluding the exceptions mentioned. Arbitration will be conducted according to the Cyprus Chamber of Commerce and Industry rules, with fees and arbitrator costs governed accordingly.
Arbitrations will be held in the Republic of Cyprus, with digital or telephonic appearances allowed for convenience. The arbitration will:
TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS; THAT IS, TO EITHER JOIN A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY, OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACITY ON BEHALF OF ANYONE ELSE IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING.
TO THE EXTENT ALLOWED BY LAW, WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING.
We hold the right, at our sole discretion, to modify, halt, or introduce new aspects of our Services at any time and for any reason, as well as to amend these Terms of Use. Furthermore, we may issue additional regulations or terms that govern your use of our Services broadly or in specific areas (“Additional Terms”). These Additional Terms will be considered part of these Terms of Use by reference. In cases where Additional Terms conflict with these Terms of Use, the Additional Terms will prevail.
Any changes to these Terms of Use or Additional Terms become effective immediately upon notification, which could be through a post on the Website, an email, or any of our Applications. It is your duty to periodically check the Terms of Use for any updates or Additional Terms. Your continued use of our Services after any changes to the Terms of Use or receipt of Additional Terms indicates your agreement to and acceptance of the same. If you do not agree to the updated Terms of Use or any Additional Terms, you must stop using our Services immediately and, if applicable, cancel your Membership.
No waiver of any breach or default shall be considered a waiver of any previous or future breach or default. The section titles in this document are for ease of reference only and carry no legal weight.
Should any part of these Terms of Use be deemed illegal or unenforceable, only that specific part will be eliminated, leaving the rest of the Terms unaffected.
These Terms of Use represent the complete agreement between the parties on this subject, superseding all prior agreements, whether written or oral.
You cannot transfer these Terms of Use or any rights or obligations under them without our express written permission. Any attempt to assign or delegate these terms without such permission will be ineffective and void. We may assign these Terms of Use or any of its rights without your consent and without notification.
For any inquiries or concerns regarding our Terms of Use, you can reach us at: BONUS LEVEL LTD. Nikou & Despoinas Pattichi, 37, EVI COURT, 2nd floor, Office 202, 3071, Limassol, Cyprus. Email: support@bonuslevel.eu