IT'S IMPORTANT THAT YOU READ AND UNDERSTAND THESE TERMS OF SERVICE THOROUGHLY BEFORE ENGAGING WITH OUR SERVICES.
These Terms of Service ("Terms") form a legal agreement between Bonus Level (“Bonus Level Ltd.”, “Company”, “We”, “Us”, “Our”) and yourself ("you"), regarding your use of Bonus Level’s game called Scratch to Riches on the web, mobile, or any other applicable platforms and/or devices (the “Service” or “Services”).
Please note that by accepting these terms of service, you agree to an arbitration clause and a class action waiver. This requires that any disputes be resolved through individual, mandatory arbitration, and you waive your right to join any class action lawsuit or other representative proceeding.
BY ACCESSING OR USING ANY PART OF BONUS LEVEL'S SERVICES AND AGREEING TO THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. SHOULD YOU FIND THESE TERMS UNACCEPTABLE AT ANY POINT, PLEASE DISCONTINUE THE USE OF OUR SERVICES IMMEDIATELY.
OUR SERVICE IS PROVIDED SOLELY FOR ENTERTAINMENT PURPOSES AND DOES NOT FACILITATE REAL MONEY GAMBLING OR THE CHANCE TO WIN REAL MONEY OR PRIZES. IT'S IMPORTANT TO UNDERSTAND THAT PLAYING GAMES THROUGH OUR SERVICE DOES NOT RESULT IN WINNING ACTUAL MONEY OR ANY ITEMS OF VALUE, NOR IS REAL MONEY REQUIRED TO PARTICIPATE.
Individuals under the age of 21 are not permitted to use the Service. If you do not meet this age requirement, you are prohibited from creating an account or providing personal information to the Service or Bonus Level. We reserve the right to request proof of age to enforce this restriction. If you fail to meet this age condition, your account will be closed, and all virtual items ("Virtual Items") acquired through your use of the Services will be forfeited.
Bonus Level retains the right to update or alter these Terms at any time, solely at its discretion, by posting the revised Terms on Bonus Level’s websites or within the Services. By continuing to use the Services, you agree to be bound by any such updates or alterations. The latest versions of the Terms and any related policies or rules will be available at https://bonuslevel.eu or through the Services. It is your responsibility to periodically review these Terms. If you continue to use the Services after any changes, it constitutes your acceptance of the new Terms. Should you disagree with the Terms, your only recourse is to discontinue using the Services and to deactivate any accounts you have created.
Bonus Level grants You a personal, non-exclusive, non-transferable, non-sublicensable, revocable, and limited license to access and use its Services and content on Your Devices, provided You comply with all the terms and conditions of these Terms. Please note that the Services are licensed, not sold, to You, and this license is strictly for private, non-commercial entertainment purposes only. These Terms do not grant any rights, titles, or interests in the Service or its contents to you or any third party. You may not decompile, disassemble, reverse engineer or create derivative works of the Services or any parts thereof. All modifications or enhancements to the Services remain the sole property of Us. This license is subject to the Terms of Bonus Level; if you breach these Terms or disagree with them at any time, your license to access the Service will be immediately revoked, and you must stop using the Service. If the Service is illegal in your jurisdiction, no license will be granted, and you must refrain from using the Service.
Our Service may contain software components owned by or licensed from third parties, including open source software. Regardless of the terms outlined in these Terms, the Open Source Software is licensed to You according to the terms and conditions of the respective software license agreements. You can obtain these agreements by emailing Us at legal@bonuslevel.eu.
Your use of the Services is governed by rules ("Code of Conduct") set by Bonus Level. All users must follow these rules at all times. It is your responsibility to understand and comply with this Code of Conduct.
By using the Services, you agree not to:
These rules are not exhaustive, and we have the discretion to decide what constitutes a violation of the Code of Conduct. We may also update this Code of Conduct at any time. Violations are strictly prohibited and may lead to the immediate revocation of your license, termination of your account, and potential legal action.
Creating an account is not required to use Scratch to Riches. The game can be used without registration or login.
You may stop using the Service and request data use cessation anytime, in line with our Privacy Policy. Refunds or compensation for data deletion are not guaranteed, except as required by local law.
Your right to access and use the Services and content will remain valid until terminated as outlined in the Terms. Bonus Level can, at its discretion, deny Service access at any time, for any reason, including but not limited to violations of Terms, illegal or inappropriate use of the Service, suspected violations of the terms of other platforms (like Facebook, Apple, Google, Amazon, etc.), or misuse of intellectual property. This may lead to the loss of your content, and data without liability or compensation from Bonus Level.
While Scratch to Riches does not require account registration, you may still request the deletion of any personal data collected during gameplay (such as advertising identifiers, support interactions, or analytics). To do so, please send a request to privacy@bonuslevel.eu. Include the following in Your email with the subject line: “Delete My Data – Scratch to Riches”:
You can also request deletion from within the app, by navigating to the Support section and choosing the option “Request Data Deletion”, if available on your version.
Providing this information helps us process your request quickly and accurately. We will start the deletion process after verifying your details and may contact you for additional details. Once complete, all game progress and virtual items will be permanently removed and cannot be recovered. No refunds or compensation will be provided for unused virtual items.
Access to the Service is free and does not require any purchases. You can earn or buy Virtual currency (e.g., coins), In-game features (e.g., extra levels, additional content) ("Virtual Items") if you choose. Initially, you'll get a set amount of coins and gems to start playing. You can buy more coins or wait for free coin replenishments to keep playing.
Virtual Items have no real-world value and cannot be exchanged for real money or other tangible items. They are for use only within the Services. Virtual Items are non-refundable and non-transferable and may not be sold or traded outside the Services.
Virtual Items are licensed to you by Bonus Level, meaning you have a limited, non-exclusive, non-transferable, revocable license to use them within the Services. This license does not grant you ownership of the Virtual Items, and any attempt to sell or transfer them is prohibited and may result in account termination and possible legal action.
We reserve the right to manage, control, modify, or discontinue Virtual Items at any time without notice and without liability. Prices and availability of Virtual Items can change without notice, and We may remove Virtual Items from your account at our discretion.
Purchases of Virtual Items require payment with real money. These purchases are processed through third-party platforms like App Store, or Google Play, and their terms apply. Bonus Level is not responsible for payment processing on these platforms.
When you purchase Virtual Items, you agree to pay the applicable charges, including taxes, using a valid payment method. You are responsible for all fees and charges related to your account, including timely payments and providing a valid payment method.
Purchases of Virtual Items are final and non-refundable, except at Bonus Level’s discretion. You will not receive refunds or compensation for unused Virtual Items if your account is closed. If you are incorrectly charged or do not receive purchased items, you may request a refund or correction per the payment provider’s policy. Bonus Level is not liable for chargebacks or refund claims in cases of abuse or terms violations.
ALL GAMES ARE FOR ADULT AUDIENCES AND DO NOT OFFER REAL MONEY GAMBLING OR PRIZES. SUCCESS IN SOCIAL GAMING DOES NOT IMPLY FUTURE SUCCESS IN REAL MONEY GAMBLING.
When you use the Service and submit content, you agree that you are publishing content you legally own or have permission to share, ensuring it complies with all applicable laws. You recognize that without Bonus Level's express written permission, you cannot distribute, sell, or license this content elsewhere. By using our platforms, you grant Bonus Level the right to use your content (including your name, images, sounds, and game data) worldwide for both commercial and non-commercial purposes.
You bear full responsibility for any content you upload, acknowledging that Bonus Level does not monitor for inappropriate or illegal content but may limit content storage. You grant Bonus Level a global license to use, reproduce, modify, and exploit your content in all media forms to provide and promote the Service. This license lasts until you delete your content or request data deletion, though content may persist in backups for some time.
You assert that your content is legal, virus-free, does not breach any third-party rights, and aligns with Bonus Level’s Privacy Policy. You understand that Bonus Level is not liable for user-posted content, its accuracy, or integrity, and you may come across offensive materials, for which Bonus Level is not responsible.
Bonus Level reserves the right to edit, remove, or block content at its discretion and is under no obligation to remove content unless legally required. If you encounter content that breaches Bonus Level's Terms, you can report it to support@bonuslevel.eu, but removal is not guaranteed. While Bonus Level does not monitor all content, it will take necessary actions.
Our Service Content is provided for educational, entertainment, and promotional purposes only. You should not rely solely on the information provided through our Services for any other purpose. We are not liable for any loss or damage resulting from reliance on Service Content.
Service Content may include or reflect third-party opinions or judgments, which we do not necessarily endorse or guarantee for accuracy, timeliness, completeness, or reliability.
Our Services may include advertisements from us or other companies. For details on what information we share with advertisers, please refer to our Privacy Policy.
Our Services may include links to third-party websites, which we do not control or endorse. You are responsible for evaluating the content of these external sites, and we are not liable for any loss or damage incurred from your interactions with these third-party sites or content. We do not imply any approval, association, sponsorship, endorsement, or affiliation with any linked site unless explicitly stated. By accessing or using the Services, you acknowledge and agree that we have not reviewed all the websites linked to our Services. Linking to any off-site pages or other sites is at your own risk.
Our Services, along with all associated content, including but not limited to, artwork, text, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, materials, products, services, technology, documentation, and interactive features (collectively referred to as "Service Content"), and all intellectual property rights related to them, are owned by us, our licensors, or both. Furthermore, all trademarks, service marks, trade names, and trade dress appearing within our Services belong to us, our licensors, or third parties. You are granted only a limited right to use our Services as set out in these Terms of Service, and no ownership, title, or interest in our Services or Service Content is transferred to you. Any rights not explicitly granted here are reserved.
Bonus Level has the freedom to use Service Content commercially without owing you compensation. Copying, sharing, or exploiting this content without authorization infringes on intellectual property rights.
Bonus Level’s trademarks, logos, and service marks, including on-site graphics, cannot be used without our explicit written consent.
All content is protected under the intellectual property laws of the Republic of Cyprus, the European Union, and other jurisdictions, safeguarding it against unauthorized usage.
If you believe your copyrighted or trademarked work has been infringed upon in our Services, please provide our representative with a detailed notification including:
Please send this written notice to our designated agent as follows:
BONUS LEVEL LTD.
Nikou & Despoinas Pattichi, 37, EVI COURT, 2nd floor, Office 202, 3071, Limassol, Cyprus. Email: legal@bonuslevel.eu
These Terms shall be interpreted and governed according to the laws of the Republic of Cyprus. Depending on your jurisdiction of residence, certain rights may not be waivable under these Terms and may provide additional protections. If any provision of these Terms is found to be unenforceable, it does not affect the enforceability of the remaining provisions, which shall continue to be in effect.
Should any part of these Terms be deemed invalid or unenforceable under applicable local laws or by a competent court, that specific part shall be interpreted in a way that aligns with applicable law to best reflect our original intentions. The remainder of the Terms will still be valid and enforceable. If it is not possible to interpret the invalid or unenforceable part in such a manner, that part will be considered removed without affecting the rest of the Terms.
Our decision not to exercise or enforce any right under these Terms does not constitute a waiver of that right. Any waiver of rights will only be valid if it is in writing and signed by us.
We aim to resolve your concerns without resorting to formal legal proceedings. Before filing any claim against Bonus Level, you agree to attempt an informal resolution by contacting us at support@bonuslevel.eu. Likewise, Bonus Level will make reasonable efforts to reach out to you, provided we have your contact information, to address any potential claims we may have before pursuing formal actions. If the dispute remains unresolved 30 days after the initial email notification, either party may proceed with initiating an arbitration process as outlined below. Most issues can be resolved quickly by contacting us at support@bonuslevel.eu.
If we are unable to resolve your concern and you decide to pursue legal action, the dispute will fall under the jurisdiction of the courts of the Republic of Cyprus, unless you are located in the United States. In that case, the section "Specific Terms for U.S. Users" will apply.
The following terms of this section entitled "Specific Terms for U.S. Users" apply if you reside in the United States.
Any dispute, controversy, or claim arising from or relating to these Terms, including any issues concerning breach, termination, or validity, will be resolved through arbitration according to the Rules of Arbitration of the American Arbitration Association. This applies to all disputes involving the laws of the United States or any of its states. The arbitration tribunal will have the authority to determine its own jurisdiction and assess the validity or enforceability of any part of the arbitration agreement.
Both parties agree to arbitrate on an individual basis only. This agreement explicitly excludes class arbitration and prohibits any claims brought as a plaintiff or class member in a class or representative arbitration proceeding. The tribunal cannot consolidate claims from multiple individuals or preside over any representative or class proceedings. If the restriction on class arbitration is found to be invalid or unenforceable, the remaining sections of the arbitration agreement will still apply.
THIS SECTION AFFECTS YOUR LEGAL RIGHTS. IF YOU DISAGREE WITH ANY PART OF IT, YOU ARE NOT PERMITTED TO USE THE SERVICE. BY USING THE SERVICE, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, OR OTHER REPRESENTATIVE ACTIONS, AS WELL AS YOUR RIGHT TO A COURT OR JURY TRIAL, TO THE FULLEST EXTENT PERMITTED BY LAW.
You agree that any disputes, claims, or controversies arising from or relating to these Terms, your use of the Service, or your interactions with Bonus Level, including questions regarding the enforceability of this section, will be resolved through binding individual arbitration as outlined here.
You can only bring claims against Bonus Level in your individual capacity, not as a plaintiff or class member in any class, collective, or representative proceeding. All arbitration will be conducted on an individual basis, and class arbitrations or actions are expressly waived.
This arbitration agreement is intended to be interpreted broadly. The arbitration will follow the Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes of the American Arbitration Association (AAA), as modified by this section. In case of any conflict between AAA's rules and this agreement, this agreement will take precedence as allowed by law.
The arbitration will be conducted by a single arbitrator with substantial experience in commercial contract disputes, selected from AAA’s list or mutually agreed upon in writing by both parties. This arbitration agreement involves interstate commerce and will be governed by the Federal Arbitration Act (FAA), not state law. For more information on AAA and how to initiate arbitration, visit www.adr.org.
For claims seeking $10,000 or less, the arbitration will be based on written submissions, telephone, or online appearances, without any personal appearances by the parties or witnesses, unless agreed otherwise. For claims over $10,000, the right to a hearing will be determined by AAA rules, applying Nevada state law, with any hearing to be held in Nevada. The arbitrator’s decision will be binding and can be enforced in any court with proper jurisdiction.
BY AGREEING TO THESE TERMS, YOU WAIVE YOUR RIGHT TO A COURT OR JURY TRIAL, AS WELL AS YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS OR CLASS ARBITRATIONS. YOU UNDERSTAND THAT ALL DISPUTES WILL BE RESOLVED THROUGH INDIVIDUAL ARBITRATION.
Any claims related to these Terms, your use of the Service, or your interactions with Bonus Level must be initiated in arbitration within six (6) months of the incident. After this period, such claims are permanently barred. If your jurisdiction does not allow such time limitations, the applicable statute of limitations will apply.
All challenges to the validity and applicability of the arbitration provision, including whether a specific claim is subject to arbitration, will be determined by the arbitrator. If the class-action waiver is found invalid, you agree not to seek class or collective arbitration. If the arbitration provision is unenforceable for a specific dispute, that dispute must be litigated in the state or federal courts of Nevada, and you still waive your right to a jury trial and class actions.
You will be required to pay a reasonable cost to initiate arbitration, not exceeding court first appearance fees. Bonus Level will cover all unique arbitration process fees, including the arbitrator's fees. The arbitrator can award equitable relief, damages, costs, and attorneys’ fees as a court would. Each party is responsible for their own attorneys’ fees unless a statutory claim permits an award of fees, in which case the arbitrator can award these fees.
To initiate arbitration, send written notice to Bonus Level at legal@bonuslevel.eu.
By agreeing to these Terms, you confirm that you have read, understood, and voluntarily agree to them, including waiving your right to a jury trial and to participate in any class or collective action.
All matters related to the Service or your use of the Service will be governed by the laws of Nevada State, without regard to its conflict of laws principles, as if the Terms were a contract performed entirely within Nevada.
For residents of the United States, these Terms will be governed by the laws of the State of Nevada, excluding its conflict of law rules. If you reside outside the United States, the laws of the Republic of Cyprus will apply to these Terms, also excluding its conflict of law rules.
Bonus Level strictly forbids and does not recognize any sales, transfers, assignments, gifts, trades, or sublicenses of Virtual Items, whether involving money, goods, or any other form of value exchange. This prohibition applies to transfers both within and outside the Services. Any such transfer or attempted transfer is void and may lead to the termination of your account, a lifetime ban from Our products and services, and potential legal action.
We do not guarantee that the Services or any Content will always be available, uninterrupted, or error-free. We reserve the right to suspend, withdraw, or limit access to all or parts of our Services for business or operational reasons.
YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES. TO THE EXTENT ALLOWED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES AND ARE NOT RESPONSIBLE FOR THE COMPLETENESS, ACCURACY, AVAILABILITY, TIMELINESS, SECURITY, OR RELIABILITY OF THE SERVICES OR ANY CONTENT. WE ARE NOT LIABLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, DATA LOSS, OR OTHER HARM RESULTING FROM YOUR USE OF THE SERVICES. ADDITIONALLY, WE ARE NOT RESPONSIBLE FOR THE DELETION, FAILURE TO STORE, OR FAILURE TO TRANSMIT ANY CONTENT OR COMMUNICATIONS MAINTAINED BY THE SERVICES. WE DO NOT GUARANTEE THAT THE SERVICES WILL MEET YOUR EXPECTATIONS OR BE AVAILABLE WITHOUT INTERRUPTIONS, SECURELY, OR ERROR-FREE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE SERVICES OR OUR REPRESENTATIVES, CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.
If your state or country does not permit these disclaimers, they do not apply to you. If your state or country requires a warranty period, it will be the shorter of fourteen (14) days from your first use of the Services or the minimum period required by law.
BONUS LEVEL AND ITS LICENSORS WILL NOT BE RESPONSIBLE FOR ANY DAMAGE OR LOSS RESULTING FROM (A) THE USE OR INABILITY TO USE THE SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION; (B) THE LOSS OR DAMAGE TO CHARACTERS, ACCOUNTS, STATISTICS, INVENTORIES, OR USER PROFILE INFORMATION; OR (C) INTERRUPTIONS OF SERVICES, INCLUDING BUT NOT LIMITED TO ISP DISRUPTIONS, SOFTWARE OR HARDWARE FAILURES, OR ANY OTHER EVENT LEADING TO DATA LOSS OR SERVICE DISRUPTION. TO THE FULLEST EXTENT PERMITTED BY LAW, BONUS LEVEL AND ITS LICENSORS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT WILL BONUS LEVEL'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO BONUS LEVEL IN THE PAST SIX (6) MONTHS. THE EXCLUSIONS AND LIMITATIONS OF LIABILITY IN THESE TERMS APPLY REGARDLESS OF ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. THIS SECTION WILL SURVIVE THE EXPIRATION OR TERMINATION OF YOUR RELATIONSHIP WITH BONUS LEVEL.
BY ACCESSING OR USING THE SERVICES, YOU AGREE TO WAIVE ANY RIGHT YOU MAY HAVE TO FILE OR PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR OTHER REPRESENTATIVE ACTION. ANY ARBITRATION OR COURT TRIAL (WHETHER BEFORE A JUDGE OR JURY OR PURSUANT TO JUDICIAL REFERENCE) OF ANY CLAIM YOU MAY HAVE AGAINST BONUS LEVEL, INCLUDING ITS PAST AND PRESENT AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS, WILL OCCUR SOLELY ON AN INDIVIDUAL BASIS WITHOUT RESORT TO ANY FORM OF CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION (THE "CLASS ACTION WAIVER"). THIS WAIVER PREVENTS YOU FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION REGARDING A CLAIM.
Regardless of any contrary statute or law, you must file any claim or cause of action related to the use of the Services, these Terms of Service, the Privacy Policy, or your interactions with Bonus Level within six (6) months from when the claim or cause of action arose. Any claim filed after this period will be permanently barred. You expressly waive any longer statute of limitations, but acknowledge that any shorter applicable statute(s) of limitations will still apply.
You agree to defend, indemnify, and hold Bonus Level harmless against any claims, liabilities, losses, damages, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or any content posted, transmitted, or provided by you.
Bonus Level may transfer or delegate these Terms, in whole or in part, to any person or entity at any time without your consent. You may not assign or delegate any rights or obligations under these Terms without prior written consent from Bonus Level. Any unauthorized assignment or delegation by you is void.
You are responsible for complying with all laws applicable to your place of residence and the location from which you access the Services. If using the Services violates the laws of your jurisdiction, you must: (a) immediately stop using the Services, (b) cancel any accounts created through the Services, and (c) uninstall any software related to the Services. If the Services or any part of them are deemed illegal in your location, you are not authorized to use them and must refrain from doing so. Only legal residents of states and countries where the Services are lawful may collect or purchase Virtual Items.
If you experience any issues or dissatisfaction with the Services, your sole and exclusive remedy is to (a) stop using the Services, (b) cancel any accounts created through the Services, and (c) uninstall any related software.
You recognize that the rights and obligations granted to Bonus Level are unique and cannot be replaced by monetary damages alone. Therefore, in the event of any breach or anticipated breach by you, Bonus Level is entitled to injunctive or other equitable relief without the necessity of posting a bond or surety.
Bonus Level's failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision. If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full effect.
Bonus Level is not liable for any delay or failure to perform due to causes beyond its reasonable control. This includes, but is not limited to, acts of God, war, terrorism, riots, pandemics, embargoes, actions by civil or military authorities, changes in law, fires, floods, accidents, network failures, or labor strikes.
If Bonus Level needs to notify you under these Terms, it may do so by posting a notice on its websites or social media, sending a message within the games you play, emailing you, or using other methods based on the contact information you have provided. To notify Bonus Level, please contact them at legal@bonuslevel.eu.
These Terms represent the entire agreement between you and Bonus Level regarding the Services, superseding all prior agreements or understandings related to the Services.
For any inquiries or concerns regarding our Terms of Service, you can reach us at: BONUS LEVEL LTD. Nikou & Despoinas Pattichi, 37, EVI COURT, 2nd floor, Office 202, 3071, Limassol, Cyprus. Email: support@bonuslevel.eu.
Effective as of July 30th, 2024